FAQ
LoginFrequently Asked Questions
How Can We Help You?
Find answers to common questions about our services, orders, payments, and more.
How do I contact support?
You can open a support ticket from the "Support" page in your dashboard. Our support team responds within 24 hours, often much faster.
What should I do if my order is not starting?
First, check that your link is correct and the account/post is public. If everything looks correct, please open a support ticket with your order ID.
Why is my order taking longer than expected?
Delivery times vary by service. High-demand services may have queues. Your order will show its current status. Contact support if it exceeds the estimated time significantly.
Can I change my account email?
Yes, you can update your email in the "Settings" page. Go to Account Settings → Profile → Update Email Address.
How do I reset my password?
Click "Forgot Password" on the login page, enter your email, and follow the instructions sent to your inbox.